
Packaging Systems Service & Support

At BEC Technical Services, we specialize in the installation, maintenance, and repair of advanced packaging systems for a wide range of industries. With over four decades of hands-on experience, a deep-rooted understanding of electro-mechanical machinery, and a commitment to responsive service, we’ve become a trusted partner for companies who rely on precision packaging equipment to keep their operations running efficiently.
Whether you operate shrink-wrap sealers, heat tunnels, horizontal flow wrappers, or fully integrated automated lines, our team is ready to support you with tailored packaging solutions and expert repair services that minimize downtime and extend equipment life.

A Legacy Built on Technical Expertise
BEC Technical Services was founded in 1986 by Bruce Crain, whose background in electronics and electromechanical systems formed the backbone of our business. What started as a specialist repair service for plastic strapping machines evolved into a full-service provider for a broad range of packaging systems. Bruce’s career path—from servicing electronic church organs to mastering early Japanese-made strapping machines—equipped him with a rare skill set that proved invaluable as the packaging industry began to adopt more complex, technology-driven systems.
Over the years, BEC Technical has remained at the forefront of industrial packaging service by constantly evolving. Today, we repair, maintain, and optimize a wide variety of packaging machines, from legacy systems to the latest automation-integrated equipment.

Comprehensive Packaging System Solutions
Your packaging line is the heartbeat of your production process. We understand the pressure to keep that line running smoothly, with minimal interruption and maximum efficiency. That’s why our service offering covers every aspect of packaging system functionality—from setup and calibration to advanced troubleshooting and emergency repairs.
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Types of Packaging Systems We Support
Our experienced technicians are skilled in working with nearly every kind of packaging equipment on the market today, including:
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Shrink-wrap sealers and heat tunnels
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Strapping machines (manual, semi-automatic, and fully automatic)
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Stretch wrap machines and rotary arm wrappers
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Horizontal and vertical flow wrappers
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String tyers and banding machines
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Carton sealers and case erectors
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Conveyors and integrated handling systems
Whether you use standalone equipment or fully integrated packaging lines, BEC Technical Services offers tailored solutions designed to ensure optimal machine performance.
Preventative Maintenance Programs
Don’t wait for a breakdown to address equipment issues. Our proactive preventative maintenance programs are designed to reduce downtime, increase equipment lifespan, and keep your packaging systems running smoothly.
We offer scheduled service contracts that include:
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Routine inspections and diagnostics
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Lubrication, cleaning, and adjustments
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Component wear analysis and replacement
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System calibration and operational testing
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Maintenance record tracking for audits and compliance
Preventative care not only extends the life of your equipment but also improves packaging consistency and lowers total operational costs.
Emergency Packaging Equipment Repair Services
When your packaging system fails, production stops—often at the worst possible moment. That’s where our rapid-response packaging equipment repair services come in. Our technicians are trained to identify and resolve issues quickly and accurately, so you can get back up and running with minimal disruption.
We troubleshoot and repair problems related to:
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Electrical faults
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PLC and control system failures
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Pneumatic/hydraulic issues
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Worn or damaged mechanical parts
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Drive systems and gearboxes
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Sensors, relays, and safety interlocks
With deep knowledge of both older and newer equipment, we are one of the few service providers capable of supporting machines that may no longer be manufactured or supported by OEMs.
The BEC Technical Advantage
What sets BEC Technical apart from other service providers isn’t just our technical skill—it’s our philosophy. We believe in providing reliable, relationship-driven service that puts our clients first. From day one, we’ve emphasized hands-on expertise, honest assessments, and solutions that are both cost-effective and long-lasting.
Generational Expertise
BEC Technical isn’t just a company—it’s a legacy. Bruce Crain has passed on his extensive knowledge to a new generation of technicians who share the same passion for mechanical precision and client satisfaction. With every service call, we bring decades of combined experience to the table, ensuring high-quality work and consistent results.
Personalized Support
Unlike larger, impersonal service providers, BEC Technical works closely with your team to understand your unique operation. We don’t believe in cookie-cutter solutions. Instead, we offer custom service plans that take your equipment, workflow, and production goals into account.
Our team can help you with:
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Equipment audits and performance evaluations
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Upgrade and retrofit recommendations
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Operator training on equipment use and care
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Spare parts sourcing and inventory planning
We don’t just fix machines—we optimize systems.
Multi-Industry Experience
BEC Technical proudly serves a wide range of industries including:
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Food and beverage
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Pharmaceutical and medical packaging
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Consumer goods
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Agriculture
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Logistics and warehousing
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E-commerce and fulfillment centers
If your operation depends on reliable packaging systems, we have the tools, experience, and expertise to keep it running efficiently.
Common Equipment We Service
While we handle a wide range of machinery, here are some examples of the specific equipment we frequently work on:
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Orion and Lantech Stretch Wrappers
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Akebono and StraPack Strapping Machines
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Shanklin Shrink Wrappers and Heat Tunnels
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Belco, PAC Machinery, and other sealers
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Yamato and Ishida weighing and wrapping systems
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Robopac semi-automatic and automatic wrapping machines
Our access to hard-to-find parts and custom fabrication capabilities makes us especially valuable when OEM support is limited or unavailable.
Partner with BEC Technical for All Your Packaging Needs
We understand how critical packaging is to your production and distribution cycle. Downtime can mean lost revenue, missed deadlines, and damaged customer relationships. That’s why at BEC Technical, our goal is to be more than just a service provider—we aim to be a strategic partner in your business success.
From legacy equipment repair to new system integration, from emergency service to scheduled maintenance, our team is here to provide you with the highest standard of packaging equipment repair services in the industry.

Request a Service or Consultation TodaY
If you need help with your packaging systems—whether it’s repair, maintenance, or simply expert advice—don’t wait. Contact BEC Technical Services today to schedule an on-site consultation or speak with a technician.
📞 Call us now or 📧 email us to get expert help for your packaging equipment.
Let’s keep your line moving.